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About
Company Overview
Major Milestones
Leadership
Partners
Platform
Minerva 10 Platform Overview
Back Office
Clients
Minerva YourTV Now
Resources
Support and Training
Careers
News
White Papers and Webinars
Contact Us
About
Company Overview
Major Milestones
Leadership
Partners
Platform
Minerva 10 Platform Overview
Back Office
Clients
Minerva YourTV Now
Resources
Support and Training
Careers
News
White Papers and Webinars
Contact Us
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Service Performance Assessment
Marketing Team
2020-12-21T09:32:25-08:00
Service Performance Assessment
In an effort to continually improve our services, Minerva would like your feedback on your recent middleware installation. By submitting your feedback, you can choose one of the gift items listed in our email feedback request.
Name
*
First
Last
Company Name
*
Email
*
Phone
Project Type
*
New Install
Upgrade
My Project Manager clearly explained what services were to be performed
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Strongly Agree
Agree
Somewhat Agree
Disagree
Strongly Disagree
My Project Manager clearly explained what my company needed to do to support the project
*
Strongly Agree
Agree
Somewhat Agree
Disagree
Strongly Disagree
My Project Manager managed the project well
*
Strongly Agree
Agree
Somewhat Agree
Disagree
Strongly Disagree
My System Engineer kept his appointments or rescheduled in advance if he had a conflict
*
Strongly Agree
Agree
Somewhat Agree
Disagree
Strongly Disagree
My System Engineer clearly answered the questions from my appointed technical staff
*
Strongly Agree
Agree
Somewhat Agree
Disagree
Strongly Disagree
My System Engineer configured the system properly as promised
*
Strongly Agree
Agree
Somewhat Agree
Disagree
Strongly Disagree
My System Engineer was able to adapt to unforeseen obstacles while performing his duties
*
Strongly Agree
Agree
Somewhat Agree
Disagree
Strongly Disagree
My System Engineer was very knowledgeable in Minerva Products
*
Strongly Agree
Agree
Somewhat Agree
Disagree
Strongly Disagree
I am satisfied with the Minerva Products
*
Strongly Agree
Agree
Somewhat Agree
Disagree
Strongly Disagree
Please provide your experiences with your project to improve our services in the future.
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